Terms & Conditions

Last updated: March 2026 · Governing law: Republic of South Africa

1. Acceptance of terms

By engaging Oceans88 Labs for any service, submitting a project brief, or making any payment, you agree to be bound by these Terms & Conditions. These terms apply to all services including but not limited to web development, graphic design, digital marketing, SEO, and AI automation.

2. Project scope and proposals

All projects begin with a written proposal outlining the scope of work, deliverables, timeline, and pricing. Work will not commence until a proposal has been accepted in writing (email acceptance is sufficient) and the deposit has been received. Any work requested outside the agreed scope will be quoted separately.

3. Payment terms

A non-refundable deposit of 50% is required before project commencement. The remaining balance is due upon project completion and before final files or deployment are released. For ongoing retainer services, invoices are issued monthly in advance. Overdue invoices (30+ days) may incur a 5% monthly interest charge.

4. Revisions

Each project includes a specified number of revision rounds as outlined in the proposal. Revisions are defined as minor adjustments to agreed deliverables. Requests for structural changes, new concepts, or scope additions after approval will be quoted as additional work.

5. Intellectual property

Upon receipt of final payment, all intellectual property rights for custom deliverables transfer to the client. Oceans88 Labs retains the right to display completed work in its portfolio unless confidentiality is specifically agreed in writing. Third-party assets (fonts, stock images, plugins) are subject to their respective licences.

6. Cancellation

If a client cancels a project after commencement, the deposit is non-refundable. If significant work has been completed beyond the deposit value, Oceans88 Labs reserves the right to invoice for work completed to date at the agreed project rate. Cancellations must be made in writing.

7. Hosting and maintenance

Oceans88 Labs is not responsible for ongoing hosting, domain registration, or security of websites after final handover unless a maintenance retainer is in place. Clients are responsible for maintaining their own hosting environments, backups, and software updates.

8. Limitation of liability

Oceans88 Labs shall not be liable for any indirect, incidental, or consequential damages arising from the use of delivered work. Our total liability in any case shall not exceed the total amount paid by the client for the specific project in question.

9. Governing law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved in the jurisdiction of Durban, KwaZulu-Natal. Both parties agree to attempt good-faith resolution before pursuing formal legal action.

10. Contact

For any questions about these terms, contact us at: hello@oceans88labs.co.za